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My Account
How do I create an account?
  1) Click the "My Account" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account" link at the top right hand side of our site to edit your account information.
How much is my shipping?
 

Shipping is FREE within the contiguous United States when you order online. Orders are shipped standard Ground shipping. Orders shipped out of the contiguous United States will incur a separate freight charge.

When shipping to Hawaii or Alaska, an estimated $25.00 shipping charge is added to your order. Once your packages ship, we may adjust the estimated charge accordingly. We may need to contact you regarding additional freight costs or we might need to automatically credit your card because we overcharged you a bit. But hey - you live in Hawaii or Alaska . . . you're used to adventures in shipping, right?

I forgot my password.
  Click the "My Account" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please contact customer service to request a Return Goods Authorization Form. You will need to include this form in the box with the product when you return the items back to us. Once we receive the product and form in our warehouse, we will issue you credit.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please see Returns & Guarantee for complete details regarding our return policy.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.